Exchange It is a Shopify App that is designed to help you process returns quickly and easily! There’s no need to keep any separate lists or open new accounts, all orders a managed within the Shopify system.

Easy, just install it from the Shopify App Store. Try it free for 7 days!

An even exchange is when a customer wishes to return a product and change it for another product of equal value. The most common example is a change in the size or colour of a particular item. E.g. Small T-shirt exchanged for a Medium T-shirt.In this case, the app can create a new order for the customer with zero value so no further charges or refunds are required.

The Returns Manager is made of two parts:
+ The Returns Portal, directly available on your store, where your customer will request returns.

+ The Returns Dashboard, available to you on Shopify admin, where you’ll either decline or approve and resolve the requests