Returns Manager Overview (Portal & Dashboard)

adrien

September 6, 2024

Returns Manager

On this page, we will link you to all of our documentation pages about the Returns Manager's functionalities.

The Returns Manager is made of two parts:

  • The Returns Portal, directly available on your store, where your customer will request returns
  • The Returns Dashboard, available to you on Shopify admin, where you’ll either decline or approve and resolve the requests
Returns Portal
Returns Dashboard

Table of Contents

Returns Portal

How to Add the Returns Portal Link to Your Store
How Your Customers Use the Returns Portal
How to Customize your Returns Portal

Returns Dashboard

The Dashboard - Listing and Filtering Your Returns
How to Process Your Customers' Returns
Creating Returns Manually

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